Refund policy

Our Goal

We want you to have a great experience shopping with us. If you're not satisfied with your purchase, you have 30 days from the receipt of the boots to initiate a return.

**If we received the unworn boots in the original condition we will issue a refund back to your original payment method.

For exchanges, please follow these instructions below.

Click HERE to start your return. Follow the on-screen instructions, print the shipping label, apply it on the box, and send it back.

How to Return an Online Order

Eligibility : Online orders can be returned within 30 days of receiving the item.
Process : Visit the Order Status page on our website to view your order and initiate a return.
Shipping : Return shipping is free.
Processing : Time: Returns are processed within 7 days of receiving your returned item.
Retailer : Purchases: We cannot accept returns of merchandise purchased from any retailer other than www.usboot.com. Please return such items to the original retailer.

How to Return a Store Purchase

Eligibility : Returns must be made at the store where the purchase was originally made.
Requirements : All returns must be accompanied by the purchase receipt.
Store Policies : Please contact the store for any specific return policies.

If you have any questions or need further assistance, please contact our Customer Service team at teamusboot@usboot.com

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Great looking boots

Great looking boots, comfortable right out of the gate, wouldn’t even compare with brunt,and better fitting than thorogood,with that being said I wish I’d had gotten a half size bigger but next time I know. Thanks Joe and crew

Very comfortable boots.

Probably the most comfortable pair of boots I've owned; I've worked construction for 40 years and have had many different boots.

Such a comfortable boot! Even after 12 hours! Will recommend this to anyone! The only thing better

Such a comfortable boot! Even after 12 hours! Will recommend this to anyone! The only thing better than the boots is the customer service! The founder even reached out to me.

I like the boots

I like the boots, these soles feel better at my heel than conventional heeled soles. They are breaking in, but at the end of the day my feet get sore. I still haven't decided if I need different inserts.

Best boots I've abus...used in years

As a truck driver, I am required to wear safety boots. In the past I've had a few "incidents" that have destroyed the tennis-shoe style safety toe shoes (still saved my feet, but was forced to replace them) I've had heavy hiking style boots that just wear out in 6 months or less. I've had others that wear down the outer sole to the point of being racing slicks...very dangerous to wear in wet conditions (again in less than a year) I saw US Boots being showcased on Fox and Friends and decided to give them a try. After 6 months, a couple of cleanings with saddle soap, and a wipe of mink oil. these still are holding up quite well. Even the outer soles are showing minimal wear after walking 4-6 miles a day on rough concrete. The only thing I had to change are the insoles. They did not support my high arches, and caused my plantar fasciitis to flair up again...not blaming US Boots in this, I knew I had to get new inserts. With my custom inserts, a few cleanings, and daily brushings, these have been by-far the best boots I have ever abus...used in a long time. I plan to get another pair of their boots once these give out.

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Refund policy

Let customers speak for us